Primo Services

Published by: Raphaël Garnier / Last updated: September 4, 2026 at 11:29

Our services cover the full supply chain in India. We find the right factory in the right specialist hub, develop your product, control quality on site, and ship to your warehouse.

India rarely has one “best factory” for a product: it has a specialist city for almost everything. Knitwear comes out of Tirupur, home textiles out of Panipat and Karur, leather out of Kanpur and Chennai, solid wood furniture out of Jodhpur, brass out of Moradabad, ceramics out of Khurja. Our job is to put your order in the right cluster, with a vetted exporter, at the right price. If you are still scoping your category, start with what products are made in India.

Product sourcing

We identify the best-fit factories for your specifications, starting from the manufacturing cluster that specializes in your category. Each supplier is vetted before we present it: production capacity, quality systems, export track record, and legal and ethical compliance.

One check matters more in India than anywhere else: a supplier without an IEC (Importer-Exporter Code, issued by the DGFT) cannot legally export at all. We verify it first, before any sampling starts.

The service includes:

  • Supplier shortlisting on MOQ, target price, and certifications.
  • Requests for quotation (RFQ) and price benchmarking across competing hubs.
  • On-site factory vetting in Rajasthan, Uttar Pradesh, Tamil Nadu, Punjab and Haryana clusters.
  • A comparison report to choose between candidates.

You get a short-list of reliable exporters, with negotiated prices, before any commitment. And because Indian exports are zero-rated for GST, no Indian tax should ever appear on your export invoice; we check that too.

Primo agent auditing a sheesham wood chair in a Jaipur furniture factory
Every supplier is audited on site before we present it.

Product development

We turn an idea or design into a production-ready product. The team works from concept to validated sample, in direct contact with the workshop.

The service covers design, technical adaptation, prototyping, testing, and pre-launch optimization. India’s advantage here is vertical: it grows its own cotton, tans its own leather and mills its own wood, so material changes during development do not depend on an import loop through a third country.

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Validate before you scale

Approving the sample is the cheapest checkpoint of the whole project. A change costs a few days at prototype stage, and a full production run once the line has started.

Quality control

A placed order is not a controlled order. India’s export base is largely made of small and mid-size workshops, which is exactly what makes prices attractive, and exactly why factory-to-factory variance is higher than in more consolidated supply bases. Supervision on site is not optional here.

Production monitoring

Quality control follows three fixed checkpoints.

The three quality checkpoints

Prototype inspection

Compliance with specifications, verified before the line starts.

In-production check

Defect detection and correction while the goods are still being made.

Pre-shipment review

Final specs and compliance verification before the container leaves.

You receive QC reports at each stage. They let you validate the goods before paying the balance.

Stitching quality check on organic cotton t-shirts in a Tirupur garment factory
Stitching check on a knitwear order in Tirupur, before the pre-shipment review.

Testing and compliance

We test products with accredited labs and fix issues on the factory floor, without adding delays. For textiles, India is strong ground for certified production: it counts more GOTS-certified organic textile facilities than any other country, and SMETA, BSCI and OEKO-TEX audited factories are common in the main export clusters.

How testing runs

Setup

Requirement definition, factory capability audit, lab selection, quotation.

Development

Official sample, prototype pre-check, troubleshooting and modification.

Production

Inline random testing, final lab report, shipment release.

We also audit suppliers for legal and ethical compliance. Non-compliant products are reworked, and root causes are removed to prevent repeats.

Priya Nair
Priya NairHead of Sourcing, PRIMO IN

Every exporter shows you their best sample. The in-production check is where you find out what the other nine hundred pieces look like.

Logistics management

We handle transport from the factory floor to your warehouse: domestic freight to port, ocean freight, customs clearance, and export documentation.

Most of our clients’ containers leave from Nhava Sheva (JNPT) near Mumbai, India’s largest container port, or from Mundra; Chennai serves the southern leather and knitwear belts. Plan on roughly 28 to 38 days to the US East Coast, 30 to 35 days to the West Coast, and 18 to 30 days to Northern Europe, depending on routing conditions. India to Europe remains one of the shortest Asia-Europe runs, structurally one of the shortest Asia-Europe runs.

Coordination includes pickup, consolidation, and on-time shipment. You track progress without managing intermediaries.

What sourcing with Primo costs?

Our quotes are itemized, line by line, with no hidden fees.

The cost case for India in 2026 is strong: garment-sector wages rank among Asia’s lowest, and since the February 2026 trade deal, Indian goods enter the United States at an 18% tariff, among the lowest applied to any major sourcing origin. On the EU side, the India free trade agreement concluded in January 2026 will lower duties further once ratified.

18%
US tariff on Indian goods since Feb 2026, among the lowest of major origins
$145-170
average monthly garment wage, among Asia's lowest
13
specialist manufacturing hubs we source from

Categories we cover

We source across India’s strongest export categories. Textiles and solid wood furniture are our core specialty.

Textiles and clothing

India is the world’s sixth-largest textile and apparel exporter, covered in depth in our directory of clothing manufacturers in India, and one of the only sourcing countries that grows its own cotton at scale: fabric and garment come from the same country.

SegmentWhere we source it
Cotton knitwear, t-shirts, activewear, kidswearTirupur (about 55% of India’s knitwear exports)
Woollens, acrylic knitwear, hosieryLudhiana
Home textiles: bed linen, towels, curtains, rugsPanipat and Karur
Synthetic and viscose fabrics, embellished fabricSurat

Furniture and home decor

Solid wood is India’s furniture signature: sheesham, mango and acacia, from industrial lines to hand-carved pieces, built around the Jodhpur and Jaipur export cluster. Our directory of furniture manufacturers in India profiles the factories we rate.

SegmentExamples
Indoor solid woodBeds, dining sets, sideboards, kitchen cabinets
Reclaimed and industrial stylesCafé and restaurant furniture, metal-and-wood lines

Other categories

CategoryWhere we source it
Brass and metalwareMoradabad, supplier base of major European home brands
Leather bags and small goodsKanpur and Chennai
Leather footwearAgra, India’s largest footwear cluster
Ceramics and tablewareKhurja
GlasswareFirozabad
Hand-knotted carpets and rugsBhadohi and Mirzapur, about 40% of the world’s handmade carpet exports
Natural stone: marble, granite, quartziteRajasthan and South India quarries
Jewelry: silver, gemstones, imitationJaipur and Mumbai SEEPZ

This list is not exhaustive. If you don’t see your category, contact us and we’ll confirm whether we can source it.

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